General |
| Q1. |
Where can I find detailed information on the DL365 G5 specifications and supported options? |
| A1. |
The DL365 G5 QuickSpecs include descriptions of all models of the ProLiant DL365 G5 and an extensive list of supported options from HP. |
| Q2. |
What is the difference between DL365 G5 Entry, Base, and Performance Models? |
| A2. |
The new ProLiant DL365 G5 offers three partially configured models offering different processor models, Smart Array RAID controllers, memory capacity, and other options.
- The Performance model features: 2 AMD Opteron 2300 series processors, 2GB (2x1GB) Standard 667MHz DDR2 Memory (8 sockets), Smart Array P400i RAID controller with 256MB of transportable Battery Backed Write Cache (BBWC) Redundant Fans, 2 Hot-Plug Redundant Power Supplies, DVD/CDRW Drive
- The Base model features: 1 AMD Opteron 2300 series processor, 2GB (2x1GB) Standard 667MHz DDR2 Memory (8 sockets), Smart Array P400i RAID controller with 256MB of Cache, Redundant Fans, 1 Hot-Plug Power Supplies
- The Entry model features: 1 AMD Opteron 2300 series processor 1GB (1x1GB) Standard 667MHz DDR2 Memory (8 sockets), Smart Array E200i RAID controller with 64MB of Cache, Redundant Fans, 1 Hot-Plug Power Supplies
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| Q3. |
What product specific options are available for the ProLiant DL365 G5 server? |
| A3. |
For a complete list of supported options, including product specific options, please review the DL365 G5 QuickSpecs. The DL365 G5 includes optional support for:
- Conversion of the full size expansion slot from PCI Express to PCI-X
- Choice of Smart Array controllers (E200i, P400i or P600)
- Storage expansion with addition of optional SAS cable with Smart Array P400i controller
- Redundant power supplies
- Additional memory
For a complete list of supported options, including product specific options, please review the DL365 G5 QuickSpecs. |
| Q4. |
What operating systems are supported on the ProLiant DL365 G5? |
| A4. |
For a complete and up-to-date listing of supports OS's and versions, please visit our OS Support Matrix.. |
Options |
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| Q1. |
Does HP offer racking solutions for my ProLiant DL365 G5 in Telco and Third Party Racks? |
| A1. |
Yes, the DL365 G5 slide out rail system provides tool-free support for racks with square or round mounting holes (including HP/Compaq 10000, 9000. 7000 and HP series), with an adjustment range of 24" - 36".
Installation into Telco racks requires a 3rd party option. |
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| Q2. |
What rack options are available for the DL365 G5? |
| A2. |
Two rack options are available to address the challenges of cable management for a 1U server. An optional ambidextrous cable management arm can be attached to the rack rail. Cables from the server are set inside the arm, significantly improving in rack servicing.
For out of rack servicing, optional PDU extension bars have been designed specifically for a 1U server. These PDU's have shortened power cords already attached to the PDU. This significantly reduces the cable bulk from power cords, especially when running redundant power in the server. To service the system, simply unplug the shortened power cables and remove the service from the rack. |
Health Management |
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| Q1. |
Can the internal or front external USB port on the DL365 G5 be used as a boot device or floppy replacement? |
| A1. |
Utilities are now available that allow the use of USB instead of floppy for a number of tasks, including system boot from USB drive key. For additional information, view the HP Drive Key Boot Utility whitepaper. |
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| Q2. |
How does USB compare to floppy? |
| A2. |
USB 2.0 offers a fast interface for low speed peripheral devices - including storage devices. USB drive keys support large data capacities. Available capacities on USB disk keys can support anywhere from 16 to 300 times more capacity than a 1.44 MB floppy disk.
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| Q3. |
What are the system health LEDs used for? What do the different colors mean (green, red, amber)? |
| A3. |
The front panel and internal LEDs are used to help diagnose a server failure. When an internal component fails, the indication is made on an internal component LED (amber) and on the front panel. If the item is serviceable without removing the server hood, as in the case of a redundant power supply failure, the External Health LED will illuminate. If the item is serviceable by removing the hood, as in the case of a fan failure, the Internal Health LED will illuminate.
If no failures have occurred, the system health LEDs will be green. If a failure has occurred, but a redundant feature has enabled the system to continue running, the LED will be amber. If the failure is critical and is/has caused the system to shutdown, the LED will be red. These LEDs serve as local indicators for several failure conditions. Insight Manager will continue to report these, and many other failure conditions, as well.
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Service and warranty |
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| Q1. |
What is the warranty on this product? |
| A1. |
Industry Standard Servers are supported with a Worldwide Limited warranty featuring 3 years of parts, labor, and on-site service. In addition processors, memory, and hard drives are also covered by HP's prefailure warranty. Click for a complete description of your warranty. |
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| Q2. |
What Service offerings are recommended? |
| A2. |
HP recommends customers purchase for deployment, HP Care Pack hardware installation and start up and same day 24x7 hardware support combined with software technical support for opertaing system and management software. This combination provides ready access to technical expertise, will help minimize downtime, and enable customers to focus on their core business. For a complete list of Support Services that are available, visit: http://www.hp.com/services/proliant |
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