Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
Search tips
HP.com home

HP iPAQ Pocket PC h1930 and h1940 series -
Frequently asked questions

» 

Enterprise

solutions indexes

»

Infrastructure

»

Cross-industry

»

Industry

»

Software partners

»

A-Z

»

Enterprise products

» Handheld PCs
»

HP services

»

Enterprise resource center

»

Featured offers

»

Events center

»

Case studies & white papers

»

Technology news

»

ActiveAnswers

Content starts here

» Overview

» Specifications

FAQs

Table of contents

» General
» Microsoft® Pocket PC 2003
» Bluetooth® wireless technology
» WLAN
» Display
» Processor
» Battery
» iPAQ File Store
» RAM
» LED
» SD expansion slot
» Software on CD
» Accessories
» USB desktop cradle/charger
» Secure Digital (SD) memory cards
» AC adapter
» Auto adapter
» iPAQ image viewer
» iPAQ backup
» Miscellaneous programs
» Security
» Printing using your handheld

General

What is new about the iPAQ Pocket PC h1930 and h1940 models?

The iPAQ Pocket PC h1930 and h1940 models are Microsoft® Windows® Powered Pocket PCs that are HP's newest models in the successful iPAQ Pocket PC family. The iPAQ Pocket PC h1930 features a dazzling display, thin and lightweight design, and Secure Digital expansion (SDIO) at a breakthrough price. The thin, light and brilliant display makes the iPAQ h1930 an essential Pocket PC for individuals wanting freedom to access personal information and entertainment at their convenience. The h1930 includes great features like a clear display for easy viewing indoors and out, ample 56 MB main memory, SDIO expansion slot, removable /rechargeable battery, and pocket versions of familiar applications like Microsoft Outlook®, Word® and Excel®. The combination of great features, distinctive design, and quality at a breakthrough price makes the iPAQ Pocket PC h1930 one of the best values in Pocket PC handhelds.

The iPAQ Pocket PC h1940 model includes all the features of h1930 and Bluetooth® wireless technology, and faster processor. The combination of Bluetooth technology and faster performance makes the iPAQ Pocket PC h1940 one of the most innovative and value in Pocket PC handhelds.

Do the iPAQ Pocket PC h1930 and h1940 models support expansion packs?

No, the iPAQ Pocket PC h1930 and h1940 models are targeting users wanting simplified functionalities combined with quality and value from a leader of Pocket PC handhelds.

What expansion options are available?

The iPAQ Pocket PC h1930 and h940 models offer memory and feature expansion via SDIO expansion slot.

Is the 22-pin connector for the iPAQ Pocket PC h1930 and h1940 compatible with previous iPAQ models (i.e. h3900/h3800/h3700/h3600/h5400 series)?

The iPAQ Pocket PC h1930 and h1940 connectors are compatible with previous h1900 models, however 22-pin does not support serial connection featured in other series (i.e. h3900/h3800/h3700/h3600 series). The 22-pin connector for h1900 series is compatible with some universal iPAQ power accessories. (e.g. Auto Charging Adapter, AC Adapter, Charging Adapter).

Why doesn't the iPAQ Pocket PC h1900 series have Universal Remote Control (CIR) functionality like the iPAQ Pocket PC h3800 and h3900 series?

The iPAQ Pocket PC h1900 series offers a strong value to customers by having core features without compromising price. Our iPAQ Pocket PC h2200, h3900, and h5400 products are higher end solutions that offer customers the choice of additional features.

» Back to top

Microsoft Pocket PC 2003

Is the Pocket PC 2003 operating System version featured in h193x and 194x models the same as that in the iPAQ Pocket PC h2200 and h5500 series?

The iPAQ Pocket PC h1930, 1935 and h1940 ships with Pocket PC 2003, Professional Edition (h1940 SKUs for Simplified Chinese, Traditional Chinese, Korean, and Japanese languages ship with Premium edition); the iPAQ Pocket PC h1937 model ships with Pocket PC 2003 Premium edition (only available in Simplified Chinese, Traditional Chinese, Korean, and Japanese languages) Professional edition has the same core applications as the Premium Edition; however, some of these applications are not pre-loaded on the device. These include, VPN security (IPSEC), and Transcriber.

What version of ActiveSync® works with Microsoft Pocket PC 2003?

You must use the latest version of ActiveSync (3.7 or later) with Microsoft Pocket PC 2003. ActiveSync 3.7 is included on your companion CD. You can download from the Microsoft website. http://www.microsoft.com/pocketpc.

Are all of my accessories (CF Cards, SD Cards, software programs) compatible with Microsoft Pocket PC 2003?

At the time of launch of the Microsoft Pocket PC 2003 Operating system, many accessories and software work with Pocket PC2003. If you experience any difficulty with a third party software or accessory, check the third party's website for a driver update.

Can the HP iPAQ Pocket PC synchronize with Outlook XP?

Yes, using the latest ActiveSync, which is included on your Companion CD. You can always download (free) from the Microsoft website at www.microsoft.com/pocketpc.

» Back to top

Bluetooth wireless technology

What is Bluetooth wireless technology?

Bluetooth wireless technology is a short--range wireless1 technology that allows connection between devices without requiring cables. So, for example, you can connect your iPAQ to a cellular phone, a notebook computer, a printer, etc. without a cable between them. Bluetooth technology redefines the very way we experience connectivity.

What can I do with Bluetooth wireless technology?

Bluetooth technology allows you to:
  • Access the Internet or email
  • Wirelessly access your corporate server using your iPAQ Pocket PC and a Bluetooth enabled mobile phone
  • Wirelessly connect to a Bluetooth enabled notebook or desktop that has an Ethernet or 802.11b connection to access your Internet or corporate data exchange information
  • Exchange electronic business cards
  • Share a file folder on your Bluetooth enabled device with other users' Bluetooth enabled wireless office
  • Synchronize information between your iPAQ Pocket PC and desktop or notebook
  • Wirelessly print to a Bluetooth enabled printer from your desktop, notebook, or iPAQ Pocket PC
  • Exchange electronic business cards
  • Create a wireless network using Bluetoothn enabled access points to connect to the Internet whether in your office, in a meeting room, or in a lounge area

What Bluetooth enabled devices will work with the iPAQ Pocket PC h1930 and h1940 models?

The Bluetooth specification uses profiles to identify special services that can be implemented by individual Bluetooth products. A Bluetooth device can implement one or many profiles, depending on the functionality it desires. Two devices can only perform activities with each other if they both support a common profile. That's why HP has created a Bluetooth Compatibility Matrix to help customers identify products that work well with HP Bluetooth enabled products. See the Bluetooth Compatibility Matrix.

What Bluetooth profiles are supported in the iPAQ Pocket PC h1940 models?

The following profiles are supported:
  • General Access Profile
  • Serial Port Profile
  • Generic Object Exchange Profile
  • File Transfer Profile
  • FAX
  • Dial-Up Networking Profile
  • LAN Access Profile
  • Object Push Profile
  • Basic Printing Profile
  • Personal Area Networking Profile

» Back to top

WLAN

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for a wired LAN within a building or campus. It may also be known as Wi-Fi.

Can WLAN and Bluetooth connections coexist?

You will be able to establish a WLAN and a Bluetooth connection at the same time, however there may be an occurrence of conflict between the two connections that will cause them to disconnect. The nature of Bluetooth technology requires a hopping of channels; therefore Bluetooth may hop into the same frequency as the WLAN connection, causing interference. There is currently not a standard in place to support two simultaneous connections; however we will have the ability to offer it as a Flashable upgrade in the future when this is standardized.

I have a SDIO WLAN Card. What is needed for WLAN connectivity?

Drivers for your WLAN card, a standard WLAN infrastructure (access points), other devices enabled with WLAN (802.11b), and a service contract with a wireless airtime provider may be required for applicable wireless communication. Wireless Internet use requires a separately purchased service contract. Check with a service provider for availability and coverage in your area. Not all web content available.

» Back to top

Display

What's the difference between reflective and transflective display?

Reflective is front-lit active matrix display viewable by utilizing internal or external light source, ideal for indoor or outdoor use. Reflective: the light comes from the ambient light sources, through the LCD and reflects to the viewer. The rear polarizer of a reflective display includes a diffuse reflector. This layer reflects polarized ambient light that has entered the front of the display back trough the LCD cell. Reflective displays require ambient light to be seen. Reflective displays exhibit high brightness, excellent contrast (14:1), and wide viewing angles. IPAQ Pocket PCs using reflective LCDs are front-lit.

Transflective display technology combines transmissive and reflective technologies with higher contrast and color saturation providing crisper images and clearer text. Transflective utilizes internal or external light source. Transmissive displays have a clear polarizer on the front and the back. The display depends on light coming through from the back of the display toward the user. Reflective displays reflect polarized ambient light that has entered the front of the display back trough the LCD cell.

The benefits are sharper images, and clearer text with rich color saturation.

What type of display technology does iPAQ Pocket PC h1930 and h1940 feature?

Transflective technology.

» Back to top

Processor

Why did HP choose to use the Samsung S3C2410 processor?

The Samsung S3C2410 Processor is an ARM based processor that allows seamless integration with Microsoft Pocket PC 2003 and combines key components such as memory controllers, graphics controllers, and power management. By having a more integrated processor, we are able to maintain the slim design and deliver more value for the end user without compromising performance.

» Back to top

Battery

What is the battery capacity of the iPAQ Pocket PC h1930 and h1940 models?

The iPAQ Pocket PC h1900 series includes user swappable, rechargeable 900-mAH Lithium-Ion battery. Battery life varies based on the usage pattern of an individual user and the configuration of the handheld. Use of some attachments may significantly decrease battery life. The battery usage time is up to 8 hrs.

What has the greatest impact on battery life?

Greatest impact on battery life are:
  • Backlight
  • Playing games
  • Multimedia

How frequently can you recharge the battery?

Your battery can be recharged at any time. The frequency does not have any affect on the Pocket PC or the battery.

How long will it take to fully charge the iPAQ Pocket PC h1930 and h1940 models?

Approximately 4 hours.

Will the battery become damaged by charging it before the battery has completely discharged?

No, it is recommended that the Pocket PC remain connected to A/C power if not in use. Being connected to A/C for an extensive period of time will not damage the battery. The Pocket PC operates with Lithium Ion battery that does not retain a memory.

Will the iPAQ Pocket PC h1930 and h1940 operate if the battery is removed and plugged in only with AC adapter?

Yes, however this method of usage is not recommended.

» Back to top

iPAQ File Store

How much nonvolatile memory is available on the iPAQ Pocket PC h1930 and h1940 models; and how is it different than previous iPAQ Pocket PC series (h3600, h3700, h3800, h3900, h5400)?

The iPAQ Pocket PC h1930 model does not feature iPAQ file store. The h1940 has 14MB. Previous iPAQ Flash memory technology offers execute-in-place, allowing the operating system and applications to run directly from the nonvolatile memory space, the iPAQ file store on the iPAQ Pocket PC h1940 only supports nonvolatile memory storage.

» Back to top

RAM

What does it mean 56 MB is main memory when the device has 64 MB physical memory?

Due to the type of nonvolatile memory featured in iPAQ Pocket PC h1930 and h1940, a portion of the system RAM is required by the operating system. In this case 8 MB of RAM is reserved for the operating system. The benefit is faster write performance.

» Back to top

LED

What does the notification light indicate?

The notification light indicates:
  • Solid amber light indicates the battery is fully charged
  • Flashing amber light indicates the unit is charging
  • Flashing green light is notification of an event or alarm
  • Flashing blue light is notification of Bluetooth active (Bluetooth models only)

» Back to top

SD expansion slot

Does iPAQ Pocket PC h1930 and h1940 support memory?

Yes. Both models support SD and MMC memory cards.

Does iPAQ Pocket PC h1930 and h1940 series support SDIO?

Yes, Both models support SDI/O (Secured Digital Input/Output). Use of SDIO (Secured Digital Input / Output) will require installation of driver software for the h1930 and h1940 models and SDIO cards. HP is supporting SDIO Now! as a standard way to ensure SDIO cards will work across Pocket PC devices. Once SDIO Now! drivers are available for SDIO cards we will work with the SDIO card manufactures to ensure compatibility and make the necessary h1930 and h1940 software upgrades available. See the iPAQ Pocket PC website for latest list of tested SD cards.

What are some of the future SDIO options?

Future peripheral include connectivity (multimedia, camera, scanner) options and more.

Does iPAQ Pocket PC h1930 and h1940 models support the 4-bit data BUS of SD memory and SDIO cards?

Yes, the iPAQ Pocket PC h1930 and h1940 series CD controller supports a 4-bit databus for SD memory card and SDIO cards. It also supports a 1-bit data bus for MMC memory cards.

» Back to top

Software on CD

What version of ActiveSync does the iPAQ Pocket PC h1930 and h1940 support?

The iPAQ Pocket PC h1930 and h1940 models supports ActiveSync 3.7 and greater.

What version of ActiveSync is included?

ActiveSync 3.7 is included in the CD; the latest version of ActiveSync is available from Microsoft. Pocket PC 2003 requires the use of ActiveSync 3.7 or later.

What is the Software that is provided on the Companion CD?

The companion CD provides various software deliverables. Some of the applications are: Microsoft ActiveSync 3.5 (Desktop device synchronization), Links to websites for additional downloadable applications (some programs my require purchase of additional desktop software).

What version of Windows Media player do iPAQ Pocket PC h1930 and h1940 models support?

The iPAQ Pocket PC h1930 and h1940 supports Windows Media Player for Pocket PC Version 9.0 or later. The latest version of Windows Media Player for Pocket PC is available from Microsoft.

What version of Windows Media player is included in the CD?

Version 9.0 is included in the CD; latest version of Windows® Media Player is available from Microsoft.

» Back to top

Accessories

Are iPAQ Pocket PC h22xx, h3xxx and h5xxx series accessories compatible with the h1930 and h1940 models?

Not all of the iPAQ Pocket PC accessories for the h22xxx, h3XXX and h5XXX series can be used with the iPAQ Pocket PC h1930 and h1940 models due to different design.

What accessories are available?

The accessories specific for the iPAQ Pocket PC h19xx models include:
  • USB Cradle/Charger
  • Spare battery
  • 3 pack replacement stylus kit

Other iPAQ accessories that can be used with the h19xx models include:
  • AC Adapter
  • SD memory cards
  • Auto adapter
  • Charger adapter

» Back to top

USB desktop cradle/charger

Is the iPAQ Pocket PC h19xx models serial supported?

No. There is no serial support on the iPAQ Pocket PC h19xx models.

Does the cradle for the iPAQ Pocket PC h1930 and h1940 models support USB?

Yes, the cradle for the iPAQ Pocket PC h1930 and h1940 is USB only.

Does this cradle work with iPAQ Pocket PCs other than h19xx models?

No, this cradle is designed specifically to fit the h19xx models slim design. In addition, the connectors on this cradle and other iPAQ products are not compatible.

Why is there an additional slot?

The cradle has an additional slot for charging spare batteries at the same time the unit is being charged. Spare batteries are sold separately.

» Back to top

Secure Digital (SD) memory cards

What is the difference between Secure Digital and MMC technologies?

Secure Digital (SD) media features faster data transfer rates and the ability to manually write-protect data. Multimedia Card (MMC) technology is used to add content such as games, e-books, travel software, and other data to your handheld inexpensively with no impact on the storage capacity. Cards can be read-only or rewriteable.

» Back to top

AC adapter

What HP iPAQ Pocket PC h19xx models does the AC Adapter work with?

The AC Adapter works with all the iPAQ Pocket PC h19xx models as well as the h2200, h3100, h3600, h3700, h3800, h3900 and h5400 series. When using the AC adapter with the iPAQ Pocket PC h19xx models the supplied 22-pin charging connector is required.

How is the 22-pin connector attached?

The barrel connector of the AC Adapter is simply inserted into the barrel plug of the 22-pin connector.

» Back to top

Auto adapter

Does the Auto Adapter work with h19xx series?

The Auto Adapter works with all the iPAQ Pocket PC h19xx models as well as the h2200, h3100, h3600, h3700, h3800, h3900 and h5400 series. When using the Auto Adapter with the iPAQ Pocket PC h19xx models and h3800 series the supplied 22-pin connector is required.

» Back to top

iPAQ image viewer

What is the iPAQ Image Viewer?

It is an image viewer that supports JPG, BMP, and PNG. It also has a unique slide show mode to display your images in a digital frame mode.

» Back to top

iPAQ backup

What is iPAQ Backup?

It is a new device backup/restore utility included with select h1940 models. The iPAQ Backup features improved backup and restore speed, selective backup and restore, password-protected backup file, scheduled backup, battery monitoring, and compression.

» Back to top

Miscellaneous programs

I can't find AvantGo on my Today screen. Is this included?

Find AvantGo when you open Internet Explorer and select favorites (star icon).
» Back to top

Security

What security options are available on the iPAQ Pocket PC h1930 and h1940?

Device protection is addressed on the iPAQ Pocket PC in several key areas like the 4-digit Pin and 8 character alpha numeric Strong Password Authentication option that exists in Pocket PC 2003.

What is a VPN?

Virtual Private Network (VPN) is a type of technology designed to increase the security of information transferred over the Internet. VPN can work with either wired or wireless networks, as well as with dial-up connections. VPN creates a private encrypted tunnel from the end user's computer, through the local wireless network, through the Internet, all the way to the corporate servers and database.

» Back to top

Printing using your handheld

How can I print from my handheld?

You can print via the infrared beam on your iPAQ Pocket PC h1940 model or wireless through a Bluetooth enabled printer. First, download the HP printing software from the HP website at http://www.hp.com/go/pocketpcprint.

How can I print using Bluetooth?

First, you must be printing to a Bluetooth enabled printer. Set up a connection with the printer using Bluetooth Manager. Next, open the HP printing software and select the document you wish to print. Follow the instructions in the Print Wizard.

Why do I have two HP Printing icons? Do I need both of them?

No, you do not need both printing icons in your Programs directory. You can delete the duplicate icon through File Explorer (search under: My Device/Windows/Start Menu/programs).

» Back to top

1A standard WLAN infrastructure, other Bluetooth-enabled devices, and a service contract with a wireless airtime provider may be required for applicable wireless communication. Wireless Internet use requires a separately purchased service contract. Check with service provider for availability and coverage in your area. Not all web content available.

2Available at additional cost from other manufacturers.
Printable version
Privacy statement Using this site means you accept its terms
© 2004 Hewlett-Packard Development Company, L.P.