Precautions to Take Before Upgrading Windows XP to Service Pack 3
This document pertains to HP Notebook PCs with Windows XP.
On March 6, 2008, Microsoft released Service Pack 3 for Windows XP. Service Pack 3 contains all of the important Windows updates from previous service packs, as well as additional updates that were released after Service Pack 2. Use the Windows Update utility to install Windows XP Service Pack 3.
Prior to Downloading Windows XP Service Pack 3 , be sure to:
Remove all unnecessary files and defrag the hard drive
Windows XP Service Pack 3 will install about 70 MB of additional files to the hard drive. HP recommends that old and unnecessary files be removed before installing SP3.
Use the Disk Cleanup utility to help find and remove temporary files. These files include internet files, cache files, and other temporary files that are created automatically by programs or are left behind when new programs were installed.
To locate and use this utility, click Start , All Programs , Accessories , System Tools , and then Disk Cleanup . When prompted, select the main hard drive, usually (C: ), click OK , and then follow the on-screen instructions.
Use the Defrag utility to defragment (repair) files and conserve space on the hard drive after removing the unnecessary files.
To locate and use this utility, click Start , All Programs , Accessories , System Tools , and then Disk Defragmenter . Click Defragment , wait while the hard drive is defragmented, and then close the disk defragmenter after the defrag is complete. Depending on the size and condition of the hard drive, the defragmentation may take only a few minutes, or it may take hours.
Back up your computer
Although Microsoft designed the update to Windows XP Service Pack 3 to prevent disturbing any existing personal files, there is always a chance that the update will fail or cause the loss of important personal data.
The Microsoft Backup and Restore wizard will guide you through the process of backing up your important information to a CD/DVD or other external media.
To locate the wizard, click Start , All Programs , Accessories , System Tools , Backup , and then follow the on-screen instructions. Close the Backup Progress window when backup is complete.
WARNING:The backup tools are designed to locate and copy specific types of files; however, there is no guarantee that they will copy every file or files that are stored in alternate locations. Read and follow the software manufacturers' instructions for the best backup and recovery results. Data may be lost or deleted if backup is not done according to the software manufacturers' instructions.
Downloading Windows XP Service Pack 3
There are two methods for obtaining Windows XP Service Pack 3 from Microsoft:
- Install the Service Pack using the Windows Update utility.NOTE:HP and Microsoft strongly recommend this method.
- Download the Service Pack from the Microsoft Download site and copy it to a CD/DVD.
HP and Microsoft recommend the use of the Windows Update function. The Windows Update method checks the computer for installed components and software, and then includes the appropriate drivers and software in the download. Windows Update also provides information if the computer has known software or hardware compatibility issues. Manual installation of SP3 bypasses this validation and correction process, and customers may encounter problems as a result of drivers that have not been updated to work correctly with SP3.
The download of SP3 from Windows Update is substantially smaller than downloading the file from the Microsoft Download site. The installation package from Windows Update is only 70 MB, whereas the install package from the Microsoft website is over 500 MB. Downloading a smaller installation package requires less time, which is especially important for people who may not have a broadband internet connection.
To install SP3 using Windows Update, follow the steps below.
- Connect the computer to a working AC power supply.
- Be sure that the computer is connected to the internet.
- Exit all applications and save all files before starting the installation.
- Click Start , and then Control Panel .
- In the left pane, click Windows Update to open the Microsoft Windows Update website.
- Click Express , and then wait while Windows Update checks for updates for your computer.
- In the list, select Windows XP Service Pack 3 (KB936929) , and then click Install Updates .NOTE:If the update for SP3 is not listed, Microsoft may have determined that the computer has software that is currently not compatible with SP3, or you might need to install some other updates before installing SP3.
- Follow the on-screen instructions to install SP3.
After the setup is complete, logon to the computer to receive a message indicating if the update to XP Service Pack 3 was successful.
NOTE:If the Service Pack was downloaded from the Microsoft Download site and copied to a CD/DVD, the installation may not contain all of the latest or required files. Microsoft is constantly evaluating and improving the installation of the product. HP is also working to provide updated drivers through the HP Total Care Advisor and the HP Update utilities.
For more information, see the following support articles from the Microsoft website:
936929 - Release notes for Windows XP Service Pack 3 (in English)
NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.